Frequently Asked Questions

Contact us
Tel. 01905 726333 (Thurs-Sat after 2pm)

What are your delivery days?
We are currently delivering on Fridays and Saturdays between 3pm and 6pm

When do I need to order by?
All pizzas are made fresh and we have order cut-off of 2 days, so order by Wednesday for Friday and by Thursday for Saturday.

Will I get a specific delivery time slot?
We will deliver anytime in the time slot so please ensure someone is there to receive the order. If there is no-one at home your order will be left at the property in a box.

Where do you deliver?
We deliver up to 11 miles from Fuego in Worcester. Enter your post code before checkout and click search to see if you are eligible for local delivery.

What are your delivery charges?
Local delivery charge is currently £3 per order.
There is no charge for orders which are collected from us.

What is the minimum order for delivery?
Minimum order is 4 pizzas.

What are your collection days if I want to pick up my order?
Fridays and Saturdays between 3pm and 5pm. Select a time slot and drop in to the restaurant around this time, give your name and we'll get your order for you.

What is the minimum order for collection?
There is no minimum order amount for collection.

Why are there no Delivery or Collection slots currently available?
We have limited orders so once we're booked up there may be unavailability until more slots are released.

How big are the pizzas?
They are 12" pizzas

Can I add or change toppings?
Unfortunately we are unable to make changes to our pizzas or toppings

Do you have Gluten free bases?
No we don’t have any gluten free take & bake pizzas

Can the pizzas be frozen?
The pizzas should be refrigerated and you can also freeze them, great for stocking up! They should be defrosted before cooking.

What are the cooking instructions?
Follow the instructions for your take and bake pizza:
-Pre-heat your oven to 220 degrees - it's essential to have a hot oven
-Remove all packaging
-Drizzle or brush with a little olive oil - most importantly on the crust
-Place in the oven directly onto the middle shelf bars
-Bake for 6 minutes
-Remove carefully from oven, don't overcook and ensure it's piping hot before eating.

Is the packaging recyclable?
Yes it is recyclable

For our Click & Collect hot food takeaway, visit our website